Voice over IP Private Exchange

VoIP services convert your voice into a digital signal that travels over the Internet. If you are calling a regular phone number, the signal is converted to a regular telephone signal before it reaches the destination. VoIP can allow you to make a call directly from a computer, a special VoIP phone, or a traditional phone connected to a special adapter.

VOIP PBX is a business telephone exchange that runs over the internet creating a virtual office environment for dispersed or local users, allowing for a highly scalable and flexible business voice solution.

VoIP managed by the Ministry

We can set up and manage a professional Voice over IP private exchange system for your company. This includes integrating it with your existing business IP network and upgrading any network infrastructure as necessary. Integrating this new voice system with your Customer Relations management database or software is an important step and online software can really provide an advantage. We can help make sure you do this well.

The VOIP PBX solution we use is from our partner company in the London docklands. This company is  housed at an excellent data centre with great links to the city, UK and the rest of the world. We can also manage systems from other suppliers if requested.

The features

In addition to all the usual features of holding and transferring calls, Our IP Phone exchanges include the following features:

• Employees connect from multiple offices or from anywhere in the world to one voice exchange system
• Create individual or group speed dials
• Callers can leave messages in individual or group voicemail boxes to be retrieved by you from your handset, or you can configure the system to send voicemails as an attachment to an email
• Multiple hunt groups allow incoming calls to ring telephones simultaneously or sequentially
• Allows you to host your own conference calls

The benefits

• PBX hardware and software is located at our secure Docklands Data Centre rather than installed your office.
• Although the PBX will be in London, you can be located anywhere and your numbers can appear to be anywhere, allowing you to give out local numbers to your customers.
• We can provide geographic numbers for any area in the UK, as well as non-geographic numbers such as 0800 and 0845 if required.
• In most cases, we can port your existing phone numbers, even if you are moving outside of your exchange area.
• Minimum contract of just three months provides maximum flexibility
• We supply Linksys and Cisco IP handsets as required which include an LCD display, speakerphone and message-waiting indicator.
• We can also supply VOIP software that installs on your PC or laptop, and comes with a headset and microphone.