Communications

Linking employees into all your business systems wherever they are
With mobile data communications, you can have your employees linked in to all your major business systems i.e. private telephone network, accounting, databases and business programs enabling them to collaborate just as if they were in the office with you. This can make your organization more lean and competitive by both reducing employee downtime and the cost of office space whilst boosting employee morale by enabling them to choose where they can work.
We specialize in designing and upgrading network infrastructure with remote users and online business software to allow your workers to operate as if they were in the office- from anywhere.
Voice over IP with Integrated CRM is the future of customer management
If you want to be competitive and attract the best customers, for most companies the key is to have a great system to handle customer communication and billing. There has been a revolution in the voice telecommunications medium with Voice Over IP (VOIP) telephone systems allowing private exchanges to operate cheaply over computer networks with advanced features and remote operators on the internet.
For many companies the best way to manage customer information is with an online Customer Relations Management system and an accounting system linked to all key company databases so as to allow the company to record and document every customer interaction.
The exciting combination of a great VOIP exchange linked to a company with online-integrated accounting and CRM produces an important edge and large cost savings in most industries. We can set up and help you plan the structures that will allow your company to employ this important new revolution in customer communications management.
Mobile web applications mean big results from small devices
With mobile web applications and mobile devices, you can extend your accounting, CRM, sales and inventory systems to smart phone devices, giving real time access to your business tasks and systems for all your employees at all times.
Perhaps you have employees such as sales reps, drivers or executives attending meetings all outwith reach of your traditional business networks. These people will not be able to send live sales, or customer information back and they will not have no access to key live data such as inventory or price information. We can help you link them in to all the key business tasks from their smart phone/devices giving them a full business workstation linked in to your company’s key systems, in a very portable form.